Now Playing - Feb 28, 2021

Support the Grand's Intermission Fund

Support the Grand's Intermission Fund

Dennis Garnhum & Deb Harvey

A message from Dennis Garnhum and Deb Harvey

Dear Friends:

With heavy hearts we write to you today to let you know that we have made the decision to postpone the 2020-21 Season. This image you see here of our planned holiday production of ANNIE now postponed to the holiday season in 2021, tells the story so beautifully and poignantly.

As we continue to monitor public health guidelines and consult with theatre partners across North America, the projected date of re-opening of live theatre and music venues continues to move further and further into the future. While a difficult decision, it is a necessary one to protect the health of you – our incredible and loyal patrons, our staff, guest artists and volunteers.

You can read the full press release related to this announcement here.

We are calling this period our GRAND INTERMISSION. We will use the time to reflect, listen, learn and take action to make changes to how we operate as a company. Hearing the voices and consulting with the BIPOC (Black Indigenous Persons of Colour) communities both within and outside of the arts and culture construct, we will be examining the theatre through a different lens and making changes to all aspects of what we do at the Grand - from what we program on our stages, how we engage with BIPOC audiences, Board and Senior Leadership recruitment and more. We know that statements of support mean nothing without action and it is action to which we are committed.

Dennis and a small group of creative folks have been assembled and are working on programming options that we know you will find innovative, exciting and joyful. We will be reaching out across the Forest City to engage with a wide cross section of Londoners to find out what excites them and what programming options would entice them to come in to our spaces.

We will also be using the time to undertake the planned renovation that was scheduled for this past Spring. The funding earmarked for this project has been secured for some time and is not transferrable to other initiatives. Plans were already in place to open up and modernize our spaces. Within the framework of enhanced public health guidelines we can dive even deeper into ensuring the Grand lobbies, washrooms, bars and other public areas exceed safety standards. When we are given the green light to open – we will be ready with beautiful and safe spaces – to welcome you all back in!

When the pandemic halted our season in March, we stopped selling subscription packages. If you are a patron who had already subscribed to the full 2020/21 season and/or Jeans 'n Classics you have the following options:

  • You may choose donate the value of their tickets back to the Grand
  • You may request a full refund
  • You may place a credit on your account

The Box Office team is ready to receive your calls at 519-672-8800 from 9-5 Monday through Friday or by email to boxoffice [at] grandtheatre [dot] com (subject: 2020-21%20Season%20-%20my%20subscription)

Now and for the coming months, we will be asking you to consider a donation to the Grand. As a not-for-profit theatre, this period of INTERMISSION with zero ticket purchase revenue coming in will be difficult. We cannot hide from this reality. We still need to keep our buildings operating and we are committed to providing some form of programming for you, our patrons. We know that the pandemic has had a significant impact on your own lives, businesses and livelihoods. As Ontario continues to open, we ask that you consider a gift to the Grand. Perhaps the investment you would have made as a full subscriber, or the value of the tickets you would have purchased for one or more of our productions. Donations can be made by clicking this link or by emailing slanthier [at] grandtheatre [dot] com (subject: I'd%20like%20to%20make%20a%20donation) or by calling Suzanne at 519-672-9030 x251. Thank you in advance, for your generosity. It is deeply appreciated.

As a further note, along with close to 100 other arts organizations across Ontario, the Grand is participating in an Audience Survey study led by the Ontario Arts Council that will help guide our industry toward re-opening. A series of four emails will be sent to a randomly selected cross section of our database between now and December 31. You should only receive one of these surveys from the Grand but you may also receive a survey from other theatres or arts organizations you have attended. We encourage you to take 10 minutes needed to fill out the survey regardless of this announcement today. It is still of value to us and our industry partners.

We will continue to stay in touch with you over the coming weeks and months.
We believe - we KNOW - that the sun will, in fact, come out tomorrow.

Until we can once again say hello and welcome you back in person, please stay safe and healthy.

Deb and Dennis


LONDON, ONTARIO, DECEMBER 7, 2020 – At the 2019/20 Annual General Meeting held today, Deb Harvey, Executive Director, announced an operating deficit of $65,348 for the 2019/20 season. This announcement marks the Grand’s first deficit in 21 years, and comes as a direct result of COVID-19 and the mandated shutdown of the theatre on March 13, 2020. 

“While the year end result of a deficit is disappointing, this deficit would have been substantially higher without our $504,753 insurance claim to June 30. When negotiating our insurance last November, we added performance disruption coverage to our policy, unaware at the time, of what this would mean for us and our ability to financially recover from COVID-19 shutdown,” noted Deb Harvey Executive Director.  

During the shortened 2019/20 season, the Grand was on an exciting path of World and North American premieres, unique community partnerships, and a national tour of an award-winning production. 

“Artistically and creatively, there is no question that we were on an amazing trajectory,” stated Dennis Garnhum, Artistic Director. “The most difficult part of these last 6 months has been the loss of work for our dedicated employees and artists. We are theatre people and by nature that means we are creative, optimistic and resilient and we have much to look forward to in the coming months and years,  not the least of which is the work we are doing internally with our Anti-Oppression Committee. In spite the obstacles before us, we continue to investigate what it means to be World Curious and London Proud.”

The AGM was held by Zoom and attended online by members of the Grand’s Board of Directors, donors, sponsors, volunteers, community members and staff.


  • Attendance dropped to 65,501 from 104,156 last year with 79 fewer performances.
  • Only four of five Jeans ‘n Classics concerts were held – all four to sold-out audiences
  • Ticket sales accounted for 45% of earned revenue, contributing $2.7M to the budget. This was down from $4.3 million in sales the previous year. 
  • This past year, the Grand provided employment for 280 people (down from 343 the previous year) contributing over $4.5M in salaries and benefits (down from $4.9M last year). Of goods and services purchased, 56%, or $900,736 was spent locally, making a significant contribution to the local economy. Again, this was down from $1.9M spent locally last year.
  • The Grand also donated over 300 theatre tickets to numerous local charitable organizations to be used as prizes for fundraising events, representing a total value of over $26,000 in donated tickets. All unclaimed gift certificates that were donated for cancelled performances will be honoured once patrons can safely return to the theatre.
  • In the winter of 2020, the Grand hit the road with a brand-new Canadian play, Juno’s Reward, with its Award Winning 100 Schools Tour. Between its two years of touring, the 100 Schools Tour was on track to visit every elementary school in the TVDBS and LDCSB, as well as private schools. However, this year’s tour was cut short when schools were closed in early March due to COVID-19. Twenty-four schools were visited and 28 performances delivered. 
  • In an unprecedented business partnership in Canadian theatre, the Grand worked in consultation with Michael Rubinoff to enroll a group of investors, “Grand Ignitors,” to fund the development of a new Canadian musical, GROW. With unprecedented opportunities for development from two of the most prestigious festivals in North America – the  Canadian Music Theatre Project (ON) and The Goodspeed Festival of New Musicals (East Haddam, CT), GROW made incredible strides in its journey towards the Spriet Stage at the Grand and beyond. Although GROW’s presentation at the Grand was one of the casualties of COVID-19, the team looks forward to its premiere in an upcoming season.
  • In its third annual partnership with the Business Cares Food Drive, this year’s campaign, called “Supercalifragilisticexpiali-DONATE” held during the run of Disney and Cameron Mackintosh’s Mary Poppins, saw Grand patrons raise over $87,000 for a three-year total of over $290,000. 100% of these funds have been directed to the London Food Bank.
  • Under the Grand’s COMPASS New Play Development program, work continued on Trina Davies’ Ambrose Small project, now titled Grand Ghosts, with proposed placement in the 2021/22 season. Through further exploration and development, and after careful consultation with Indigenous artists, the commission of Starlight Tours was terminated.
  • RENO2020, a ground-breaking $9M project to update and transform the Grand’s spaces, was an ongoing planning commitment throughout the season. In light of the pandemic, the intended start date of May 5th was postponed until late summer 2020, and work on the renovation continues during this time of shutdown.
  • Due to COVID-19, the Grand was forced to cancel the 48th Annual Grand Gala, an event that had a forecasted revenue of $270,000.

Led by Season Sponsor, BMO Financial Group, sponsors, donors and community supporters generated $1.1M (19% of revenue) in contributions for the 2019/20 season, demonstrating the continued exceptional support of our patrons. The theatre noted and thanked the 2000 patrons who, at the point of shutdown, donated the value of their tickets back to the theatre to assist in offsetting the loss in revenue. Of this group, 850 were first time donors.

The Grand Theatre gratefully acknowledges the support of our government funders such as the City of London, the Ontario Arts Council, and the Canada Council for the Arts. In the 2019/20 season, this support accounted for 17% of total revenue. 

In fiscal year 2019/20 and in response to COVID-19, federal government funding increased by $358,330 through Canadian Employment Wage Subsidy ($270,330) funding and $88,000 in special COVID-19 Emergency Support from the Canada Council. 

With overall revenues down by 22% due to the premature closing of the theatre, government funding increased as a percentage of overall revenues to 23%. The Grand remains grateful to its government partners and for the continued support of its many sponsors, community partners, and donors.

At the AGM, the Grand thanked retiring Board members E.B. Smith, Susan Nickle and Bruce Barran for their years of service and passion for the theatre. Chris Jackman ended his term as President, moving to Past President and Anita Shah was unanimously and enthusiastically approved as the new Board President. New Board members elected were Amira Moussa, Alexis Gordon, Jennifer Ho, Jen Slay, Richard McKenzie and Sherry Liu.

“I am not going to lie. This was a tough year for our bottom line, and the first time in my tenure that we have posted a deficit. But the Grand is much more than a balance sheet. This COVID year has impacted everyone in different ways. We continue to wish our community good health in these coming months and as a theatre we thank the front line workers for their contributions to our great city of London,” stated Deb Harvey. “We will be back. We promise you that. We are making room – literally and figuratively – in our building, in our programming, in our staffing and volunteering. We can’t wait to open our doors again and welcome you back. One thing I know for sure - we will never take the privilege of gathering together for granted again.

Click here to download a copy of the 2019-20 Annual Report
Click here to download a copy of the Audited Financial Statements

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471 Richmond St.

London, ON N6A 3E4