Free parking for subscribers is made possible by 

Complimentary parking for our subscribers at 150 Dufferin Avenue is generously provided by our partner Old Oak.

Starting in October 2026, Old Oak has partnered with Indigo to provide a digital parking registration system. You can register online before your visit or upon arrival at the parking garage using the QR codes posted throughout the parking area.

Below you will find parking information for Grand Theatre subscribers using their parking perk! If you are not a subscriber, please visit GETTING HERE for information about parking around the Grand Theatre.

Before getting started, locate your promo code

In advance of your performance, the Grand Theatre will send eligible subscribers an email with a production-specific promo code. You can expect to receive this email at the same email address you receive subscriber communications. Your code is for your eligible subscription visit and is non-transferable.

How to redeem your complimentary parking

Unlike last season, you will now redeem parking before your visit or upon arriving at the Old Oak Parkade, 150 Dufferin Avenue.

Register online before your visit

You can complete your parking registration online before leaving home. Registering ahead completes the registration step; spaces remain available on a first-come, first-served basis.

Visit the Indigo Parking Portal

1. Select your parking date and timeframe. Your complimentary parking covers your theatre visit, including time for dinner beforehand or special events and receptions afterward. When registering, select a timeframe that accommodates your plans—you can add a few hours around the performance.
2. Add a valid email address. Indigo will email the door PIN you will need to re-enter the parking area.
3. Add your licence plate number.
4. Add your promo code. Once your promo code is accepted, the payment fields will disappear and the Confirm button will become available. Select Confirm to complete your registration.

Register upon arrival

• Scan a QR code posted in the parking garage.
• Follow the prompts to enter the necessary information.
• Add a valid email address. Indigo will email the door PIN you will need to re-enter the parking area.
• Add your licence plate number.
• Add your promo code. Once your promo code is accepted, the payment fields will disappear and the Confirm button will become available. Select Confirm to complete your registration.

At the kiosk

A kiosk is located at the pedestrian entrance for anyone who prefers this method or has issues with their device. Visit the kiosk before leaving the parking garage to redeem your complimentary parking. Have your promo code and licence plate number ready.

Grand Theatre Parking Frequently Asked Questions:

Where is subscriber parking located?

The Old Oak Parkade is located on 150 Dufferin Avenue (across the street from the large mural on the Grand Theatre's north side). (Please note that Google Maps may show the parkade location as 148 Dufferin Ave. Both addresses will take you to the right place!).
 

Last year I received parking vouchers. Do I receive vouchers this year?

You will not need a voucher this year. With Old Oak’s shift to digital parking solutions, all you’ll need is the promo code we sent you to redeem your complimentary parking.

My device is unreliable; how will I register or scan a QR code?

Patrons without a smartphone or mobile data can redeem their complimentary parking by using the parking kiosk located at the pedestrian entrance; just be sure to know your promo code in advance. 

How long may I park in the Old Oak Parkade?

Your parking voucher is valid 2 hours before doors open, and 2 hours after the show. Extend your experience with a visit to one of our VIP Partner Establishments. Discounts available at these establishments by showing your Grand Theatre ticket. Click here to view the VIP Program.

I received a parking ticket, and should not have. What do I do?

If you believe you received a parking ticket in error, please email Boxoffice [at] grandtheatre.com (Boxoffice[at]grandtheatre[dot]com) with a clear photo of the ticket, including its reference number and vehicle information; the date of the performance you attended; and the email address associated with your subscription. We can help you work with Old Oak and Indigo to resolve the issue. Note: Only Spriet Series subscribers are eligible for the free subscriber parking benefit.

Is the parking lot accessible?

Yes, the Old Oak Parkade is accessible and includes elevators.

Am I guaranteed a parking space?

The Old Oak Parkade is open to the paying public, and therefore space availability cannot be guaranteed. We recommend arriving early to secure a parking spot in the parkade in advance of the performance.

I have purchased additional tickets with my subscriber discount. Do I get free parking for those orders/performances as well?

Free parking does not extend to add-on tickets or additional tickets purchased for other performances.

I utilized Hassle-Free Exchanges, and now my subscription tickets are on a different date than originally booked. Will I still receive free parking?

Yes, your free parking benefit will adjust to your new performance date. Please note that any additional seats purchased outside of your primary subscription seats (with or without your subscriber discount) do not receive the free parking benefit.

Do I receive free parking on the Grand Theatre High School Project or Jeans ‘n Classics?

No, free parking for subscribers is only valid on the Spriet Stage subscription series. For 2026/27, those performances are: Dracula: A Comedy of Terrors, A Christmas Carol, cicadas, Somewhere, Cyrano de Bergerac, & 9 to 5.

I parked in the wrong garage. May I receive reimbursement for parking paid?

Unfortunately, paid parking in the wrong garage cannot be reimbursed.

I do not plan to use my free parking. May I receive credit or reimbursement for not utilizing this benefit?

Unfortunately, parking vouchers cannot be reimbursed or refunded. There is no cash value.

I do not plan to use my free parking. May I share my code with someone else?

Unfortunately, subscriber parking codes are non-transferrable, they are a subscribers-only perk.

Is my car too tall to fit in the parking garage?

Please make sure your vehicle is shorter than 6'3ft to fit in the parkade. The maximum car height is 6'3ft.

I need to contact the parking garage regarding a lost or stolen item. What is the contact information?

For Lost and Found, please contact Aileen at 226-980-9536.